License problem gateway

2024-03-27
2024-05-01
  • Reinier Geers - 2024-03-27

    Hi, I want to activate a license. But got an error. This gateway endpoint is inactive

     
  • eschwellinger

    eschwellinger - 2024-03-27

    as a workaround just plug your USB key to the CODESYS PC - and activate the ticket by the browser
    license.codesys.com

     
  • Reinier Geers - 2024-04-11

    It doesnt see the dongel on my computer

     
  • eschwellinger

    eschwellinger - 2024-04-17

    Is this a computer with installed CODESYS ?
    Codemeter is needed to activate licenses via Browser...

     
  • Reinier Geers - 2024-04-25

    By browser is not working. Tim suggestet to use Codesys and stick in the laptop. Thats working. But now with a stick with licence but no running motion.

     
  • eschwellinger

    eschwellinger - 2024-04-25

    most important information are missing:
    Which CODESYS Version?
    Which runtime version?
    Which plc type (manufacturere)..
    Not all plc manufacturer already support application based licenses.
    From your pictures I see you have activated 4 axis Motion (which is an applications based license type)
    does only work on plc's which do support this.

     
  • Reinier Geers - 2024-04-26

    16.4 Epis What has it to do with the manufacture? It just a licence more not. So basicly the idee of codesys sucks. 3s acts like its posible to add a license. And then it depence on the manufacturer. Why ?? Its a computer !! has nothing to do with the manufacturer. Most dont what a basic licence because they have to pay for that. 3s is the problem not the manufacture of the hardware. Its like the licence of the raspberry pi. HMI is not working. Sorry you get a refund. Why suggest that its possible wen its not !!. It cost me a lot of time. Who pays my time. Why do i have to pay for somting thats not working.

     
  • eschwellinger

    eschwellinger - 2024-04-26

    I just try to help.
    Anyway it is a big difference if a Store SL runtime or an oem plc and licence is used. These licenses need to be activated on plc side - so you have dependencies to the version (CODESYS and Runtime Version) Did you ever ask Epis out for this situation? They should know which license fit to their device. Even they should know if the device is capable for Softmotion and see the requiremnts in the CODESYS store: Runtime 4.9.0.0 - how should this work with Epis 3.5.16.x? Anyway refund is not a problem.

     

    Last edit: eschwellinger 2024-04-26
  • Reinier Geers - 2024-04-29

    Epis doesnt want Softmotion. I thought it was about the price. If it was possible it would be working already and i dont need an extra licence. Thats the problem of codesys. The software is running but hangs on its license. Epis made it posible to see the stick. I can see the license. Softmotion is there from 3.5.14.Xx Like is said And Motion control is alrady posible 15 year ago. And i only need a Sync of 2 drives. I want a good solution not a refund. Dont point to the manufacturer. The software is made by 3s not by epis .

     
  • TimvH

    TimvH - 2024-04-30

    What we are trying to explain is that, yes CODESYS creates the software, but Epis decides how they implement it on their hardware, which runtime version they use and they decide which functionality they support.

    So it is always a combination of the two.

    What CODESYS provides is a runtime with options for e.g. visualization or softmotion. Epis could add this softmotion license as default to their controller, but if they don't then CODESYS provides another option with a single license in a "Wibu CodeMeter" container.

    Eventhough the feature exists, Epis has to add this "CodeMeter" software on their controller to be able to access the licenses in the container. We don't know if they did this.

    Then finally it depends on what type of runtime is on this controller and which license Epis is using. So if they have an OEM license (not an application based license), then most likely you will need the Softmotion license (not a number of axis). See https://store.codesys.com/en/codesys-softmotion-sl-bundle.html.

    But to be sure if this is supported by the Epis controller, you must ask Epis.

     
  • Reinier Geers - 2024-05-01

    The hole setup is made by 3s. So its a comination of one not two. If Epis decide not to support extra licence whats then the funtion of providing an option with a single license ?? So the idee by 3s has a flod. Epis change the system to add the Stick. I send controller inc stick to Epis. On my software i can see the stick. An then you tel me i need a other license to use an license ?? Makes completly no sense. Codesys should be flexible but is not. I tried Delta. But has no HMI and has its own Codesys ?? Why ?? Then i tried Crist. The block there own system by a password. But dont know the password and cant switch it off. At the end the want me to pay for support to solve ther own made problem. So i send it al back. The extra license is adviced by 3s . Now a few month later still no working solution.

     
  • Reinier Geers - 2024-05-01

    Also funnie. Codeys is a Leading Hardware-"INDEPENDENT"

     

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