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Beckhoff Safety devices not recognized when scanning EtherCAT network

Engineering 🇬🇧
yannickasselin
2021-06-28
2022-01-19

  • yannickasselin - 2021-06-28

    Hello,

    What used to work fine does not work anymore since I upgraded to 3.5.17.

    I installed 3.5.17 then re-installed the safety package 4.2.0.0.
    I also installed all the xml files from Beckhoff.

    Now my EL6900 is not recognized anymore and there also seems to be an issue with EL1904 and EL2904.

    What can I do to fix this?

    Thank you.

     
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    EtherCAT_Scan.PNG

  • yannickasselin - 2021-06-28

    The issue seems to be related to my new EL6900. Is it too recent?

    I used an older EL6900 and it seems to work. The new one I just bought for this project is not recognized!

    What can I do?

     

    Last edit: yannickasselin 2021-06-28
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    New_EL6900.PNG
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    Old_EL6900.PNG

  • yannickasselin - 2021-06-29

    Nervermind, it works anyway.

    I just don't understand why sometimes the scan works and somtimes it does not.
    Now the scan does not work on my old EL6900 but it works anyway...

     

  • eschwellinger

    eschwellinger - 2021-06-30

    would be intresting need to be investigated - could you send us device log - and projectarchive to the store helpdesk?

     

    • yannickasselin - 2021-06-30

      What is the store helpdesk?

       

  • yannickasselin - 2022-01-18

    I am still having the same issue.
    Here's what the log says:

     
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    attachment.png

  • eschwellinger

    eschwellinger - 2022-01-19

    This will be fixed with 4.3.0.0 Ethercat release.

     

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