Recent posts to Edge gateway offlinehttps://forge.codesys.com/forge/talk/automation_server/thread/44e7c4c4e2/2021-07-23T07:25:29.766000ZRecent posts to Edge gateway offlineEdge gateway offline2021-07-23T07:25:29.766000Z2021-07-23T07:25:29.766000Zs-greisinghttps://forge.codesys.com/u/s-greising/https://forge.codesys.comafae5f1440d644509d9144353b4effb86bc1b62d<div class="markdown_content"><p>Dear Jefferson,</p>
<p>thanks for your request. The requirement to use SP16 Gateways changed a year ago. Primarily to be able to use remote debugging. But it is also necessary to connect to runtimes with a version >SP16<br/>
The connection itself should not be affected. So from that point of view it should be able to appear as connected (green circle).<br/>
Did you try to reconfigure the edge gateway? Remove it and add it again? Or you could try to replace it through the service tool.</p>
<p>Hope this is helpful for you!</p>
<p>Sam</p></div>Edge gateway offline2021-07-22T13:46:36.673000Z2021-07-22T13:46:36.673000Zjeffersonhuihttps://forge.codesys.com/u/jeffersonhui/https://forge.codesys.comd6145d636444df4998bd06732f34d437c12c445c<div class="markdown_content"><p>Hi, Edwin,</p>
<p>Actually, I just noticed on the Automation Server download page that the requirements for the runtime system is Edge Gateway <strong>3.5.16.0</strong> or higher... I admit I have not used this in a while, but I remember it used to be 3.5.15, and my PLC's edge gateway used to show up as "online" just fine before. Unfortunately my PLC's edge gateway is still <strong>3.5.15</strong>. Could this be the issue? When did you guys change this requirement to 3.5.16?</p>
<p>Thanks,<br/>
Jefferson</p></div>Edge gateway offline2021-07-22T06:35:41.968000Z2021-07-22T06:35:41.968000Zeschwellingerhttps://forge.codesys.com/u/eschwellinger/https://forge.codesys.com4bbfd486a9fbf25bdc557437475acc16f99fbc08<div class="markdown_content"><p>Hi Jefferson,<br/>
please contact us by via CODESYS store request - support question -<br/>
I fear we need to check online.</p>
<p>Best Regards<br/>
Edwin</p></div>Edge gateway offline2021-07-21T21:16:02.412000Z2021-07-21T21:16:02.412000Zjeffersonhuihttps://forge.codesys.com/u/jeffersonhui/https://forge.codesys.com17f89b9631edd3ce7c05c9282d221236b97b910b<div class="markdown_content"><p>Hi,</p>
<p>I was able to successfully add my PLC's Edge Gateway to the Automation Server. However, I have been waiting a long time and the edge gateway still shows as Offline. </p>
<p>I can successfully ping 8.8.8.8 from the PLC, so the PLC should have a good internet connection. I attached a screenshot of the ping. </p>
<p>I also attached a screenshot of the last few lines of the .cfg file on the PLC to show that the edge gateway connected ok.</p>
<p>If it matters, I am using a CrossControl VC display. As you can see, I added a screenshot of my Edge Gateways and circled the PLC's edge gateway showing Offline.</p>
<p>Is there something "blocking" the Edge Gateway from being detected by the Automation Server? Or else, what advice do you have?</p>
<p>Thanks,<br/>
Jefferson</p></div>