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Device logon problem following fresh install

mp9876
2024-03-17
2024-03-19
  • mp9876 - 2024-03-17

    All screenshots are enclosed in MS Word document.

    NOTE; 4 questions features at the end.

    Any assistance would be greatly appreciated!


    Hi everyone,

    I am still having device logon problem following a fresh install

    Here are the STEPS I went through following a FRESH CODESYS Win 64 3.5.19.60 install on a different computer.

    ‘Gateway not configured properly’ when attempting to REFRESH from the Users and Groups.

    Then did Gateway manage and confirmed it was ok:

    This message popped out as it was a fresh install:

    YES then:

    Initially went with Administrator twice (user & password) but it did not like it.
    No device is responding to …:

    Continued by setting a new user

    Pressed OK and obtained the following message:

    Stopped and Restarted PLC at that point:

    Obtained the following:

    Attempted to login a 2nd time without success.
    Then I scanned the network to see if matching device can be detected:

    Only way to get it detected was to remove the tick in the ‘Hide non-matching devices…’

    Attempted a WINK but got a return like this one:

    REFRESH either @ Users and Groups or @ Access Rights returns:


    Then created user ‘mp’ at Project level ang logged in:

    Understandably device user mp9876 was not valid for the Project.

    Device information

    A few questions comes to my mind following these connection attempts:

    1- Gateway not configured properly message pops out because of a non-compatible device ?

    2- Why would the device not be compatible ?

    3- Any way to make the device compatible ?

    4- Any ideas on how to get this connectivity problem to the device solved ?

     
  • TimvH

    TimvH - 2024-03-19

    In your project you selected the "CODESYS Control Win V3" as device, but the device you want to connect to is a "CODESYS Control Win V3 x64". Those are not the same.

    If you double click on the device during the network scan, you will get information that these are not the same, but that you can change the type in your project to the x64 bit type.

    Another option is to "right-click" on the device in the device tree of your project and select "update device" then select the x64 type.

     
  • mp9876 - 2024-03-19

    Yes it had been the case I believe as I have seen that message regarding they were not the same. I had update the device though to match them and that still did not fix the problem.

    I gotta say I wanted to get out of that situation and attempted a lot of things and then I did two things at the same time that fixed my problem:

    • Wiped the 64 bit version and installed the 32 bit version
    • Installed latest SP20

    I wish I knew which one of these actions fixed the problem but now I gotta catch up on this IDE learning; it's been quite a learning experience I have to say!

    Thank you very much for your time and advice; much appreciated!

     

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