I am trying to add a Softmotion license to my Weintek HMI. The HMI is already licensed for Codesys and I have already purchased a Softmotion license as well. When using the License Manager I get an error saying the licensing info is not available. I am fairly new to working with Codesys so I am at a bit of a loss and there seems very little information online about troubleshooting this specific issue. I have attached the error message below. If there are any ideas of how to troubleshoot this better I would be happy to hear them.
I am trying to add a Softmotion license to my Weintek HMI. The HMI is already licensed for Codesys and I have already purchased a Softmotion license as well. When using the License Manager I get an error saying the licensing info is not available. I am fairly new to working with Codesys so I am at a bit of a loss and there seems very little information online about troubleshooting this specific issue. I have attached the error message below. If there are any ideas of how to troubleshoot this better I would be happy to hear them.