I am trying to add a Softmotion license to my Weintek HMI. The HMI is already licensed for Codesys and I have already purchased a Softmotion license as well. When using the License Manager I get an error saying the licensing info is not available. I am fairly new to working with Codesys so I am at a bit of a loss and there seems very little information online about troubleshooting this specific issue. I have attached the error message below. If there are any ideas of how to troubleshoot this better I would be happy to hear them.
I am trying to add a Softmotion license to my Weintek HMI. The HMI is already licensed for Codesys and I have already purchased a Softmotion license as well. When using the License Manager I get an error saying the licensing info is not available. I am fairly new to working with Codesys so I am at a bit of a loss and there seems very little information online about troubleshooting this specific issue. I have attached the error message below. If there are any ideas of how to troubleshoot this better I would be happy to hear them.
I am here with the same question wondering if you found an answer. Anyone? Thanks!
You need to ask Weintek if they support the licensing. For Softmotion the device should be realtime capable.
Last edit: eschwellinger 2025-10-17