CODESYS Forge - CODESYS Forge / Talk / Runtime 🇬🇧: Soft Container License issue with ARM64 Linux

Hi,

We are working to provide our customers with CODESYS operation on our hardware product ( https://elprotech.com/product/el-qe-e-quantum-edge-series/ ).

I'm trying to enable a CODESYS license (Soft container) on our product running ARM64 linux.

This problem am having looks similar to here: https://forge.codesys.com/forge/talk/Runtime/thread/6d29b6b4de/ and here: https://forge.codesys.com/forge/talk/Runtime/thread/a2d0c63375/; but I am not running docker, and I am not re-installing a license. This is first time install.

I have CODESYS Control SL running on my device, as well as CodeMeter. I purchased a license, and installed it to the CODESYS Development system, (Tools >> License Repository) then tried to install to the device (Tools >> License Manager >> o Device >> o Soft container >> Remote [0001] >> OK.

This gives me the "License Manager - Overview" dialog, and the message "Licensing info not available. There is no dongle attached to the device."

Below shows the running applications, installed packages, and current content of /var/opt/codesys

Also attached screenshots of the Development software as I go through the steps to install the license.

#
# ps | grep -e "code" -e "CodeMeter"
 1391 daemon   /usr/sbin/CodeMeterLin
 1407 root     /opt/codesys/bin/codesyscontrol.bin /etc/codesyscontrol/CODESYSControl.cfg
 1442 root     /opt/codesysedge/bin/codesysedge.bin /etc/codesysedge/Gateway.cfg
29229 root     grep -e code -e CodeMeter
# dpkg -l
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name           Version       Architecture Description
+++-==============-=============-============-==============================================================================================
ii  codemeter-lite 8.20.6539.500 arm64        WIBU CodeMeter minimal runtime
ii  codesyscontrol 4.14.0.0      arm64        codesyscontrol based on SDK 3.5.20.40 , from Fri Nov 29 08:35:37 CET 2024 [265], Release build
ii  codesysedge    4.14.0.0      arm64        codesysedge based on SDK 3.5.20.40 , from Fri Nov 29 08:34:19 CET 2024 [265], Release build
# ls -la /var/opt/codesys
total 208
drwxr-xr-x 6 root root  4096 Nov  7 05:31 .
drwxr-xr-x 1 root root  4096 Nov  6 08:33 ..
-rw-r--r-- 1 root root 23515 Nov  7 07:26 .Audit.log
-rw-r--r-- 1 root root   160 Nov  7 05:31 .GroupDatabase.csv
-rw-r--r-- 1 root root   160 Nov  7 04:37 .GroupDatabase.csv_
-rw-r--r-- 1 root root 20736 Nov 29  2024 .SoftContainer_CmRuntime.wbb
-rw-r--r-- 1 root root  1982 Nov 29  2024 .UFC_SoftContainer_CmRuntime.WibuCmLif
-rw-r--r-- 1 root root   229 Nov  7 04:35 .UserDatabase.csv
-rw-r--r-- 1 root root   229 Nov  7 04:35 .UserDatabase.csv_
-rw-r--r-- 1 root root 11807 Nov  7 05:30 .UserMgmtRightsDB.csv
drwxr-xr-x 6 root root  4096 Nov  6 08:30 .pki
drwxr-xr-x 3 root root  4096 Nov  6 08:30 OPCUAServer
drwxr-xr-x 7 root root  4096 Nov  6 08:30 PlcLogic
-rw-r--r-- 1 root root    13 Nov  6 08:30 SysFileMap.cfg
-rw-r--r-- 1 root root  2640 Nov 29  2024 bacstac.ini
drwxr-xr-x 4 root root  4096 Nov  6 08:30 cert
-rw-r--r-- 1 root root 94105 Nov  7 07:25 codesyscontrol.log
#
# uname -a
Linux Remote 6.1.22 #5 SMP PREEMPT Tue Nov 18 11:35:46 AEST 2025 aarch64 GNU/Linux
#

Last edit: harryc 2025-12-04

Screenshot 2025-12-04 150144.png

Screenshot 2025-12-04 150248.png

Screenshot 2025-12-04 150513.png

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Soft Container License issue with ARM64 Linux

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Soft Container License issue with ARM64 Linux