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License Restore Linux Arm Issues

jspyker
2021-09-23
2021-09-23
  • jspyker - 2021-09-23

    We are currently using CODESYS Linux ARM and looking to restore a software license.
    We re-flashed our linux PC due to some software issues and are looking to restore our Codesys licenses onto it.

    Have been attempting to do this using various methods listed but nothing seems to work. Before re-flashing our linux PC we backed up the licensing files on the computer. Have attempted to restore via the .WibuCmRau file as well as using the restore ticket functionality from the license manager.

    I have read through other threads on this forum and consulted various documentation to no avail.

    One thing we have noted is that after re-flashing the Linux PC the soft-container seems to have a different serial number and does not match the license container serial number listed on http://license.codesys.com/ for the ticket. Would this be the cause of our troubles? That the ticket does not match our PC anymore after re-flashing it? We were under the impression that this wouldn't be the case

    If anyone has any ideas on this or has run into anything similar would be good to hear.

    Cheers!

     
  • eschwellinger

    eschwellinger - 2021-09-23

    please write to support for assistance in case of Linux Arm - CODESYS Store my question

     

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