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Does updating version invalidate license?

Runtime
arj3090
2019-09-14
2019-09-19
  • arj3090

    arj3090 - 2019-09-14

    I have a RevPi that was operating on an activated MC Codesys license. I haven't used it in a couple months. I powered it up and installed 3.5.15.10 and now it says there is no valid license. I tried to activate the license again, tried installing from the license backup file, and tried restoring license. Nothing works. I even tried the online license transfer. The license was purchased on July 8th, 2019.

     
  • eschwellinger

    eschwellinger - 2019-09-14

    Hi,
    should not... we need to investigate.
    -> store my question.

    BR
    Edwin

     
  • arj3090

    arj3090 - 2019-09-15

    Do you need any more details from me about my device or license?

     
  • eschwellinger

    eschwellinger - 2019-09-15

    Hi,
    send to the Store:
    the ticketnumber including errordescription and version info.
    BR
    Edwin

     
  • jacky0815

    jacky0815 - 2019-09-19

    I had the same problem here with version 3.5.15.0. After the downgrade to version 3.5.14 everything went again. The selection point for multicore was also greyed out.

     

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