Problem activating BBB Runtime license

Runtime 🇬🇧
straccio80
2016-12-14
2017-02-26

  • straccio80 - 2016-12-14

    Hi,

    i putted the ticket into BBB and i still have no runtime license.

    Any suggestion?

    BR

    Straccio80

    IMG: Screenshot (38).png

    IMG: Screenshot (39).png

     

  • eschwellinger

    eschwellinger - 2016-12-14

    Hi,
    isn't there later in the log a message like:
    switching to unlimited mode (thes should occure on the cyclic license checks)
    BR
    Edwin

     

  • straccio80 - 2016-12-14

    Hi,

    I wated several minuts but nothing.

    Thanks for replay

    BR

    Straccio80

    IMG: Screenshot (40).png

     

  • straccio80 - 2016-12-15

    Hi,
    Right now i don't have on line ticket anymore, i don't have a licensed runtime and i don't have a valid backup file for restoring.

    Please help me

    BR

    Straccio80

     

  • eschwellinger

    eschwellinger - 2016-12-15

    Hi,
    I'll send you an email to you for the nexts steps.
    BR
    Edwin

     

  • mnurpeiissov - 2017-02-25

    I think I have a same problem, could you please send me the info too please?

     

  • eschwellinger

    eschwellinger - 2017-02-26

    Hi,
    I'll send you an email...
    In general the faqs is a great help we will update them with more details. Link will follow.
    I recommend always to save the license update file after activation -> CMLicenseNew.WibuCmRaU via plc filebrowser.
    With this Update file you could restore the license for this device after new Installation (beside the mothod with the tar file)

    BR
    Edwin

    IMG: RestoreLicenseOnPi.jpg

    IMG: SaveLicenseUpdatefile.jpg

     

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